|Terms and Conditions
The following Terms and Conditions do not affect your statutory rights.
You must be 18 Years of age or older to purchase any goods from anybooze.com
Due to the nature of this business, products can become unavailable due to production or shipping problems. Where this happens regarding an item purchased you will be contacted and a refund or alternative offered. You can also have the option to be notified when the product becomes available.
Currently we deliver to UK mainland only. Goods are dispatched between 1 and 4 working days after order is placed. Orders of 1 or 2 bottles tend to be sent via Royal Mail, orders over 3 bottles or more would go via Parcelforce. Should you not be available to receive your delivery, both RM & PF will leave a card, and your order will be taken to the nearest collection point, sometimes a local Post Office. All orders we send out are free delivery.
Refunds & Returns
Unfortunately we do not live in an ideal world and on the odd occasion something will no go to plan. Should you receive a delivery that has a problem please contact us and we will endeavor to rectify it. Should you change your mind you can return anything you purchase, so long as its still in original condition. Items must be returned in the original shipping packaging. We do not cover the return shipping cost, and if the item is returned due to no error on our part, we will also deduct the outward shipping cost from your refund.
Distance Selling Regulations.
As part of the distance selling regulations customers are entitled to a cooling off period of 14 days starting from the day the order arrives to change your mind and return the goods. Items must be returned unopened and in the original packaging and in same condition they were received. When returning goods we recommend using a courier service, which offers tracking and appropriate insurance for the items being returned. Refunds will only be processed once safe return of the goods has been confirmed.
We aim to keep our product images as up to date as possible, but as producers constantly update bottle designs and labels its not always possible.
If you require a specific label design as is shown on the website, please contact us prior to ordering to check the physical stock is the same.